Switching the billing cycle of pro members

  1. Click on your Profile icon or avatar. You'll find this in the bottom left corner.

  2. Go to My workspace.

  3. Click on the Billing and subscription.

  4. Click on the Plans tab.

  5. You will see a list of products and the count of Pro and Free members for each.

  6. Click on the product where you want to switch the billing cycle of pro members.

  7. Click on the Pro members tab in the sidebar under the Billing and subscription section.

  8. You can view the pro members in the selected product.

  9. Select the checkbox for the members whose billing cycle you wish to change.

  10. Click on the Take Action button.

  11. Click on the Change billing cycle button.

  12. A pane will open on the right side of the window, displaying:

    • Available plans.

    • Selected members.

    • Summary of the total amount.

  13. The current plan for the selected members will be disabled.

  14. Select a different plan and click the Continue button.

  15. The activation date of the switched plan will be visible in the plan columns for each member.

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